Data Collection and Analysis
Eligible patients were contacted by telephone, with the first attempt made on the same day as their telemedicine visit. Calls were made using Doximity dialer (Doximity Inc.) to allow for display of the hospital name on the patient’s caller ID. Three attempts were made to contact the patient: after a non-answered first phone call, two subsequent calls were made at different times and on consecutive business days prior to deeming the patient unable to be contacted. In the case of non-English speaking patients and laryngectomy patients, the survey was administered via caregivers who had also been present during the telemedicine visit. Demographic data for all patients and survey responses were anonymously collected and entered by three research assistants into a password-protected database.
Descriptive statistics were used to characterize the study population and summarize patient ratings of items on the TUQ according to the groupings proposed by the authors.26 Data were analyzed with Mann-Whitney U test. Statistical significance was set at p<0.05. The design and findings of this study were written in accordance with SQUIRE 2.0 guidelines.27
The design and findings of this study were written in accordance with SQUIRE 2.0 guidelines.27